📄 Terms and Conditions – Super Keys Auto Locksmith

Effective Date: 19/03/2026

These Terms and Conditions govern the use of services provided by Super Keys (“we”, “us”, “our”). By using our services, you agree to the terms outlined below.

1. Services

Super Keys provides mobile auto locksmith services including:

• Vehicle unlocking

• Car key replacement

• Key programming

• Key repairs

• Ignition-related services

All services are provided on-site across Stratford and East London.

2. Service Availability

• We aim to provide a fast response time, but arrival times are estimates only

• Delays may occur due to traffic, weather, or other unforeseen circumstances

• Services are subject to availability

3. Pricing & Payment

• Prices are quoted based on the information provided at the time of booking

• Final price may vary depending on vehicle type, complexity, or additional work required

• Payment is due upon completion of the service

• We accept cash and/or other agreed payment methods

4. Cancellations

• If you wish to cancel, please inform us as soon as possible

• A call-out fee may apply if the technician has already been dispatched

5. Proof of Ownership

For security reasons, we may require proof that you are the legal owner or authorised user of the vehicle before carrying out any work.

This may include:

• Driving licence

• Vehicle registration document (V5C)

• Other identification

We reserve the right to refuse service if proof is not provided.

6. Liability

• We take all reasonable care when carrying out our work

• We are not liable for pre-existing damage to vehicles

• We are not responsible for indirect or consequential losses (e.g. loss of earnings, missed appointments)

7. Warranty

• Any warranty provided will be explained at the time of service

• Warranty does not cover misuse, accidental damage, or third-party interference

8. Customer Responsibilities

You agree to:

• Provide accurate information about your vehicle

• Ensure safe access to the vehicle

• Be present during the service (where required)

9. Refusal of Service

We reserve the right to refuse service if:

• The situation appears suspicious

• Proof of ownership is not provided

• The environment is unsafe

10. Website Use

• All content on this website is for general information only

• We reserve the right to update or change content at any time

11. Changes to Terms

We may update these Terms and Conditions at any time.
Changes will be posted on this page.

12. Contact Information

Super Keys Auto Locksmith
📞 07457414700
📍 Stratford, London
📧 support@superkeys.co.uk